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Product Care

General Care

Monica Varela jewelry is carefully handmade and conceptually designed by artisans in New York and in the Dominican Republic with an elevated blend of fine gold plating, sterling silver, microscopic fibers, and 3D printed elements. Designed for discerning women who wear art with radiance, handle with care to ensure long lasting wear. Avoid spraying perfume, applying lotions or using chemical products around your piece. Do not shower or swim with jewelry. Only 3D jewelry can be washed with dishwashing soap. Store jewelry in Monica Varela’s signature pouch after every use to keep tarnish free.

How to take care of the fibers in my jewelry?

The fibers can change color if they come in contact with water. We recommend removing jewelry before showering and avoid contact with perfumes or any other chemicals. If you need any assistance regarding your piece please contact us at [email protected]

How to care for gold or rhodium plated jewelry?

Clean with a soft cloth to remove any dirt and restore shine. Avoid contact with perfume and any other harsh chemicals. Please note, that gold and rhodium plating naturally fade with time and wear. If you need any assistance regarding your piece please contact us at [email protected]

How to prevent the color fading from your 3D printed jewelry?

Due to the nature of the material and pigment we use for our 3D printed jewelry the color might naturally fade with time. To extend the vibrancy of the color avoid contact with sweat, makeup, and other chemicals. The pieces can be worn to the pool and the beach but we do not recommend submerging them, the long-time exposure might accelerate the color fading. If your piece has come in contact with any chemicals or makeup rinse thoroughly with water after to avoid stains and depigmentation. Store in packaging.

How to clean your 3D printed jewelry?

Clean with a soft cloth or a soft brush with dishwasher soap. Stroke softly in a circular motion. Rinse with water and let dry.

Shipping

Where do you ship?

We offer international and local shipping. All orders are processed and shipped from the Dominican Republic.

MONICA VARELA does not ship to APO/FPO addresses or P.O. boxes. We do not ship on weekends and we do not offer Saturday delivery unless this has been requested and approved prior to purchase.

How long do products take to ship?
  • Orders placed (within Dominican Republic) Thursday – Monday before 12pm EST for in-stock items will be processed and shipped on Tuesdays.
  • Orders placed(within Dominican Republic) Tuesday – Wednesday after 12pm EST for in-stock items will be processed and shipped on Thursdays.
  • International orders placed Monday -Thursday will be processed and shipped next day.
  • International orders placed Friday after 12pm EST through the weekend will be processed the next business day, Monday.

All pre-ordered, back-ordered, out of stock, and custom pieces are made-to-order and take an additional 10-15 business days to produce.

What are the shipping rates?

United States:

  • Free Shipping on all orders $600.
  • 2nd Day Air** – $52
  • Overnight** – $90
  • In-store Pick Up* (Please confirm closest location to you and availability) – Free

Dominican Republic:

Local Shipping – Free

International Shipping:

These rates might vary according to the location, the shipping will be quoted with UPS and this rate will be added to the order amount.

Customizing

Do you create custom jewelry?

Some of our pieces can be customized if requested. Please contact [email protected] for assistance and requests.

How do I know my ring size?

All of our rings come in a standard size 6, however our team of jeweler will gladly customize the size that is perfect for you upon request. Wandering what is your ring size? review our sizing guide.

Payment

What forms of payment do you accept?

We accept all major credit cards and PayPal.